# Students

### **Upload Student CSV**

To add multiple users at once you can use our Upload CSV feature

* Click the ellipsis button next to the filter button
* Click Upload CSV
* This will take you to our Upload CSV page. For more information on the Upload CSV page read our guide [here](/admin/walkthrough/features/upload-csv.md)

### **Edit User**

* In the Active tab, click the ellipsis on the right side of the table for the corresponding user
* Click Edit
* Make any necessary changes to the user
* Click Save

<figure><img src="/files/IaF2Lvh2r4i4LuAutTpZ" alt=""><figcaption></figcaption></figure>

### **Delete User**

* In the Active tab, click the ellipsis on the right side of the table for the corresponding user
* Click Mark for Deletion
* In the Marked for Deletion tab, click the ellipsis on the right side of the table for the corresponding user
* Click Delete Permanently
  * If you need to delete all users marked for deletion click the red Delete All Permanently button

<figure><img src="/files/FXH0KdeVX85MBHiybsYe" alt=""><figcaption></figcaption></figure>

### **Download Student CSV**

If you need to export a spreadsheet of all your students you can do this with our Download CSV feature

* Click the ellipsis button next to the filter button
* Click Download CSV

## App Access

When a student is added they will need to be given access to the app

### **Grant Access**

* In the Active tab, click the red Grant Access button under the App Status column for the corresponding user
  * To grant access to all eligible students you may click the red Grant Access above the student table
* Click Grant Access
* Click Download Access Instructions
* Send instructions to student to access the app through web or the mobile app

<figure><img src="/files/hTlywXL3gJTHOfyQTs6G" alt=""><figcaption></figcaption></figure>

### **Re-print Access**

* To re-download a student's access letter, click the ellipsis on the right side of the table for the corresponding student
* Click Reprint Access
  * Clicking the Active or Pending status under the App Status column will also re-download the letter for the corresponding student

### **Reset Password**

* To reset a student's password, click the ellipsis on the right side of the table for the corresponding student
* Click Reset Access
* Click Reset
* Click Download

## Guardian Letters

To provide access to a student's parent/guardian you will need to provide them with the instructions with their credentials

### **Print Guardian Letters**

* In the Active tab, click the ellipsis on the right side of the table for the corresponding user
  * To download letters for all students, click the Print Guardian Letters button next to the Add New button
* Click Print Guardian Letter
* Add letter details
* Click Print

<figure><img src="/files/n7wLaQFonUMyXEkHW3J6" alt=""><figcaption></figcaption></figure>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://guides.rcahousepoints.com/admin/walkthrough/manage/students.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.