# Contact Support If you need assistance while using our application, our support team is here to help. You can contact our support team by sending an email to [**housepoint@ronclarkacademy.com**](mailto:housepoint@ronclarkacademy.com). If you encounter a bug or issue while using our application, please report it so our team can address it as quickly as possible. **Reporting a bug/issue** * When reporting a bug or issue with the application please provide as much information as possible to help us address your issue quickly. In your email, please include: * Your name and the school being affected. * A detailed description of the issue and any steps taken to reproduce the bug. * Screenshots or screen recordings of the steps taken or any error messages displayed. * Your device, browser and operating system. We review all bug reports promptly to help maintain a smooth app experience. Thank you for your support in making our app better! --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://guides.rcahousepoints.com/resources/contact-support.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.